Software Solutions Differ in the Details

Software solutions differ in the details

The differences in efficiency and usability between solutions are hidden in the details of user-facing features.

PREPARING AN EVENT FOR TICKET SALES

Comment from a cinema programme manager: This is excellent. With the old software it took me an hour and a half to two hours to set up screenings for the coming week - that is roughly 16 to 18 time slots. Since switching to Mojekarte I finish the same job in five to ten minutes. As far as I know from talking to colleagues at other cinemas, Mojekarte is the only solution with this kind of automated option.

Mojekarte note: With the built-in intelligent software robot you can prepare 20 film screenings in under ten minutes. Over the course of a year that adds up to a substantial saving of working time, measured in dozens of hours.

SELLING TICKETS FOR MULTIPLE SHOWS / EVENTS IN A SINGLE TRANSACTION

Comment from a box office cashier: When a customer came to the counter wanting tickets for several films, it used to be quite a lengthy procedure. With the software we used before Mojekarte I could only sell tickets for one film per transaction. People would wonder why there was so much clicking on the computer, but there was simply no faster way. Now I just select all the time slots the customer wants tickets for and the software handles the rest automatically. That said, it has all become less of an issue since switching to Mojekarte gave us online sales too - a significant share of our audience now chooses to buy tickets online.

Mojekarte note: You can sell tickets for multiple films or shows at different time slots in a single transaction, which significantly speeds up box office operations. The same applies to anyone buying tickets online - they too can select multiple film titles and screening times, add them to the basket and pay. See how simple it is to sell tickets for multiple shows at your box office when you use Mojekarte and can do it in one go.https://youtu.be/fBUvrH2gSEkhttps://youtu.be/FlwKs8TpupM

SELLING TICKETS AND MERCHANDISE IN THE SAME TRANSACTION

Comment from a cultural programme manager: With the old software we had to sell tickets in one transaction and 3D glasses or snacks and drinks in separate transactions. The company whose software we used explained this was because of different VAT rates. But clearly, with the right solution you can do this much faster and more elegantly. Not having to run two or even more transactions per customer saves us at least half an hour to an hour each day.

Mojekarte note: If you are using a minimally adapted retail point-of-sale programme for ticket sales, you are missing out on many specialised features. With a serious professional ticketing solution it is perfectly normal to sell tickets, merchandise (snacks, drinks, 3D glasses), services, and to sell or top up subscription cards all in the same transaction. This greatly simplifies things, speeds up the box office and saves your time.

REFUNDING RETURNED TICKETS AND SELLING NEW ONES IN THE SAME TRANSACTION WITH MOJEKARTE

Comment from a box office cashier: With the old software I had to process refunds in two steps. First I would reverse the returned tickets in one transaction, then sell new tickets in a separate transaction. If a customer wanted to return tickets for multiple shows, I had to process each show's refund separately and then sell tickets for each new show in separate transactions again. In recent months cancellations and schedule changes have been happening on a daily basis so there are a lot of refunds, and all of this really slows down the box office. Now with Mojekarte I handle the refund and the new sale within the same procedure - it is very fast and simple, and there are no more queues at the counter.

Mojekarte note: You can refund returned tickets and sell new tickets in the same transaction. The software automatically takes care of everything on the financial side in the background. Watch the video to see how simple this is with Ticket BOX.https://youtu.be/9BdaNhLGZQM

We are at your disposal for any questions you might have. If you wish, we can arrange a live online demonstration of the software, walking you through the entire process from creating events and preparing them for sale, through the actual selling, all the way to generating reports and reviewing sales statistics.